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+1 (416) 789-PLAY
Monday - Friday: 9:00 AM - 8:00 PM EST
Weekend: 10:00 AM - 6:00 PM EST
Average wait time: < 2 minutes
General inquiries & new player questions
Technical support & account help
Response time: < 1 hour
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Available 24/7 for immediate assistance
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Average response: < 30 seconds
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789 Entertainment Plaza
Suite 2500
Toronto, ON M5H 2N2
Canada
5 minutes walk from Union Station
Multiple TTC connections available
Visitor parking available
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Modern office space in the heart of Toronto's financial district. Appointments welcome for business inquiries.
Check out these frequently asked questions - you might find your answer right here!
We respond to all inquiries within 1 hour during business hours (9 AM - 8 PM EST, Monday-Friday). For urgent matters, please call our phone support line for immediate assistance.
Yes, our platform is restricted to users 19 years and older in accordance with Canadian regulations. Age verification is required for all account-related inquiries.
Yes! We welcome visitors to our Toronto office by appointment. Please call ahead to schedule a meeting with our team for business inquiries or partnership discussions.
Please provide as much detail as possible about your question or issue. Include your account information (if applicable), specific game names, and any error messages you've encountered.